Contact technical support
Please contact our technical support team and ensure you have the following information ready:
- Order number and invoice
- Detailed description of the error
- Explanation of the steps already taken to solve the problem
- Photo or video that clearly shows the problem
Email: support@twopoint.store(Response within 2 business days)
For immediate assistance, please call : +49 (0)72515098806( Mo - Fr 9:00-17:00)
We suggest contacting us by email so we can provide you with more detailed and accurate assistance.