<tc>UWANT</tc> FAQs

B200, B100 & B200 SE carpet cleaner

  • Check the cable for damage.
  • Check the outlet: Check the power supply to the outlet by plugging in a small device such as a cell phone charger and checking if it charges
  • Check that there is enough water in the tank and refill if necessary.
  • Is the exhaust button pressed? If not, press it.
  • Check if water is pumped into the hose and if the outlet is clogged.
  • Check whether the waste water tank is full and empty it if necessary.
  • Check whether the pipe opening is clogged and clean it if necessary.
  • If the device has been used continuously for a long period of time, allow it to cool down for 10 minutes and then proceed with cleaning.
  • Check the pipe opening for water leaks at the seal.
  • Check the water tank for damage such as cracks or water leaks from the seal.
  • Check whether the leaking water is coming from the device itself.
  • Check the plug connections between the device and the hose as well as the plug connection between the hose and the brush head. Replace the hose or the brush, depending on which part is leaking.

1. Prepare the surface: First, spray water onto the surface to be treated. The water must penetrate deep into the fabric to effectively combat the stains.

2. Soaking time: For stubborn or dried stains, allow the water and detergent to soak for about 20 minutes before continuing with the treatment.

3. Scrubbing: After the surface is well moistened, scrub the stain with a brush to loosen it.

4. Vacuuming: Vacuum the stain at a 30° angle to the object.

Use cleaning solution: For best results, we always recommend using a cleaning solution.

D100 wet and dry vacuum cleaner

Please fully charge the battery before use if the battery is low.

  • The UWANT D100 is not suitable as a pure vacuum cleaner, as it sprays water in the first five seconds of dry vacuuming to protect the HEPA filter from clogging.
  • To check whether after the first If water continues to be dispensed after 5 seconds, remove the cover over the brush roller, restart the device, select Dry Mode and check the water output from the nozzle. If water continues to come out after 5 seconds, the device is defective. In this case, the device must be sent for inspection and repair.
  • Check if the nozzle or pipe is clogged and clean it.
  • Clean the HEPA components if they are dirty.

1. Please check the following:

  • Check the nozzle: Check if the nozzle sprays water.

2. Possible causes:

  • No water in the fresh water tank.
  • The sealing ring is missing or installed incorrectly.
  • The nozzle under the roller cover is blocked.
  • The fresh water tank hose is loose.
  • The contact of the HEPA filter is interrupted.
  • Water pump defective – the device must be sent in for inspection and repair.
  • Check that the charging plug is connected correctly.
  • Make sure the device is fully placed in the charging station.
  • Check the connection between the charging head and the charging station for poor contact.
  • Drain the waste water in the waste water tank when it is full.
  • Make sure HEPA and waste tank are properly installed.

Problem still unresolved?