Contact technical support
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Please contact our technical support team and make sure you have the following information ready:
- Order number and invoice
- Detailed description of the error
- Explanation of the steps already taken to solve the problem
- Photo or video that clearly shows the problem
E-mail: support@twopoint.store(Response within 2 working days)
For immediate assistance, please call: +49 (0)72515098806(Mon - Fri) 9:00-17:00)
We recommend contacting us via email so that we can provide you with more detailed and accurate support.