Contact technical support

Please contact our technical support team and ensure you have the following information ready :

1. Order number and invoice
2. Detailed description of the error
3. Explanation of the steps already taken to solve the problem
4. Photo or video that clearly shows the problem

Email: support@twopoint.store (Response within 2 business days)

For immediate assistance, please call : +49 (0)72515098806 (Mon - Fri 9:00 a.m. - 5:00 p.m.)

We suggest contacting us by email so we can provide you with more detailed and accurate assistance.