<tc>HEYBIKE</tc> E-BIKE
Select the desired support function below.
Frequently asked questions
Yes, we ship throughout Europe. Shipping costs apply and will be calculated and added at checkout. We offer discounts and special offers throughout the year – stay tuned for exclusive deals!
It depends on your location. Orders processed here take 5-7 business days to arrive. International deliveries can take between 7 and 16 days. See your confirmation email for delivery details.
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any problems with tracking, please contact our customer support team.
Credit cards: Debit and credit cards from Visa, Mastercard, American Express, Maestro and UnionPay.
Accelerated checkout: Apple Pay, Google Pay and Shop Pay.
Local payment methods: Bancontact, iDEAL, eps, prepayment and Klarna.
We currently do not accept cash on delivery or personal checks.
You can contact us via our contact page, by phone at +49 (0)7251 5098806 or by email at support@twopoint.store erreWe are happy to help you!