Possible causes & Solutions:

1. The shaver heads are damaged or worn out → Replace the shaver heads with the original model
2. Residue clogs the shaver heads → Please clean the razor thoroughly.
3. Low battery level → Please fully charge the razor.

Possible causes & Solutions:

1. The power switch is defective → Please send to customer service for repair
2. Travel ban is activated → Press and hold the power button for 2 seconds to unlock.
3. Circuit fault → Please send to customer service for repair

Possible causes & Solutions:

1. Charging cable is damaged → Replace charging cable
2. Display is defective, circuit fault → Contact customer service for repair

The battery is depleted or there is a circuit fault – Please contact customer service for repairs.

1. The skin needs time to get used to the razor.
2. Do not apply excessive pressure while shaving.
3. Sensitive skin may react initially, but the irritation usually disappears after a few weeks of use.

Possible causes & Solutions:

1. The on/off switch is defective. Please contact customer service for repairs.
2. Electronic fault in the circuit - If the switch or electronics are defective, a return for repair is required.

Possible causes & Solutions:

1. The charging cable is damaged. Replace the charging cable.
2. The indicator light is defective. Please contact customer service for repairs.
3. Electronic fault in the circuit - In case of a circuit fault, please also contact customer service.

The battery is severely discharged or there is an electronic fault – Please contact customer service.