<tc>UWANT</tc> FAQs
B200, B100 & B200 SE carpet cleaner
- Check the cable for damage.
- Check the outlet: Check the power supply to the outlet by plugging in a small device such as a cell phone charger and checking if it charges
- Check that there is enough water in the tank and refill if necessary.
- Is the power button pressed? If not, press it.
- Check if water is pumped into the hose and if the outlet is clogged.
- Check whether the waste water tank is full and empty it if necessary.
- Check whether the pipe opening is blocked and clean it if necessary.
- If the device has been used continuously for an extended period of time, allow it to cool down for 10 minutes and then proceed with cleaning.
- Check the pipe opening for water leaks at the seal.
- Check the water tank for damage such as cracks or water leaking from the seal.
- Check whether the leaking water is coming from the device itself.
- Check the connectors between the device and the hose, as well as the connectors between the hose and the brush head. Replace the hose or the brush, depending on which part is leaking.
1. Prepare the surface: First, spray water onto the surface to be treated. The water must penetrate deep into the fabric to effectively combat the stains.
2. Soaking time: For stubborn or dried-in stains, allow the water and detergent to soak for about 20 minutes before proceeding with the treatment.
3. Scrub: After the surface is well moistened, scrub the stain with a brush to loosen it.
4. Vacuum: Vacuum the stain at a 30° angle to the object.
Use cleaning solution: For optimal results, we always recommend using a cleaning solution.
D100 wet and dry vacuum cleaner
- Activate self-cleaning mode: Simply click on the self-cleaning button/water level control.
- Activate drying mode: Long press the self-cleaning button/water level control.
Please fully charge the battery before use if the battery is low.
- The
UWANT The D100 is not suitable as a vacuum cleaner because it sprays water for the first five seconds of dry vacuuming to protect the HEPA filter from clogging. - To check if water continues to dispense after the first 5 seconds, remove the cover over the brush roller, restart the unit, select Dry Mode, and check the water flow from the nozzle. If water continues to dispense after 5 seconds, the unit is defective. In this case, the unit must be sent for inspection and repair.
- Check if the nozzle or pipe is clogged and clean it.
- Clean the HEPA components if they are dirty.
1. Please check the following:
- Check the nozzle: Check if the nozzle sprays water.
2. Possible causes:
- No water in the fresh water tank.
- The sealing ring is missing or installed incorrectly.
- The nozzle under the roller cover is blocked.
- The fresh water tank hose is loose.
- The contact of the HEPA filter is broken.
- Water pump defective – the device must be sent in for inspection and repair.
- Check that the charging plug is connected correctly.
- Make sure the device is fully placed in the charging station.
- Check the connection between the charging head and the charging station for poor contact.
- Drain the wastewater in the wastewater tank when it is full.
- Make sure the HEPA and waste tank are properly installed.
If the D100 has been completely discharged and has turned itself off, please follow these steps:
1. Place the D100 on the charging station to start charging.
2. After about 10 minutes the automatic drying function should start.
3. Within 60-90 minutes, a second bar will appear on the display and the initially flashing orange symbol will eventually change to a solid green light.
The charging progress is shown by the bars on the display:
· 1 bar = approx. 20%
· 2 bars = approx. 40%
· Until fully charged (100%)
The complete charge takes about 6 hours. Make sure the device remains undisturbed on the charging station.
If the problem persists, there may be a defect. Please contact our Customer support for further support.