Contact technical support
Please contact our technical support team and ensure you have the following information ready :
- Order number and invoice
- Detailed description of the error
- Explanation of the steps already taken to solve the problem
- Photo or video that clearly shows the problem
Email: support@twopoint.store (Response within 2 business days)
For immediate assistance, please call : +49 (0)72515098806 (Mon - Fri 9:00 a.m. - 5:00 p.m.)
We suggest contacting us by email so we can provide you with more detailed and accurate assistance.