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FAQs

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You can reach us via our contact page! We will be happy to help you.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any problems with tracking your order, please contact our customer support team.

Credit cards: Debit and credit cards from Visa, Mastercard, American Express, Maestro and UnionPay.

Accelerated checkout: Apple Pay, Google Pay and Shop Pay.

Local payment methods: Bancontact, iDEAL, eps, prepayment and Klarna.

We currently do not accept cash on delivery or personal checks.