Yes, we ship worldwide. Shipping costs apply and will be added at checkout. We offer discounts and special offers throughout the year, so stay tuned for exclusive deals.

It depends on where you are located. Orders processed here take 5-7 business days to arrive. International deliveries can take between 7 and 16 days. Delivery details can be found in your confirmation email.

You can reach us via our contact page! We'll be happy to help.

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. If you have any tracking issues, please contact our customer support team.

Credit cards : Debit and credit cards from Visa, Mastercard, American Express, Maestro and UnionPay.

Accelerated checkout : Apple Pay, Google Pay and Shop Pay.

Local payment methods : Bancontact, iDEAL, eps, prepayment and Klarna.

We currently do not accept cash on delivery or personal checks.

The useful life of your Uwant D100 varies depending on the operating mode:

• Dry mode: Battery life can be up to 35 minutes.
• Smart Mode: The battery life is about 24 minutes, which is normal.
• Turbo mode: Battery life is approximately 20 minutes.

The stated battery life of up to 35 minutes refers to the maximum possible duration that can be achieved in dry mode.

To avoid water stains when using the D100, please follow these recommendations:

1. Use the correct cleaning solution ratio: Make sure you use the correct amount of cleaning solution. For the D100, the recommended ratio is 1:30 (1 liter of water to 30 milliliters of solution). The correct mixture can significantly improve cleaning results.

2. Use slow and smooth movements: Try to move the device smoothly and evenly across the floor. This will help ensure a more even cleaning and reduce the risk of streaking.

3. Adjust the water level: Depending on the soil type, water streaks may be visible. To minimize these, experiment with the water level settings to find the optimal balance for your soil type.

Yes, the D100 can theoretically be used on carpets, but this is not ideal. Using the D100 exclusively for vacuuming carpets can easily clog the HEPA filter and impair suction performance. To counteract this, the D100 sprays water onto the brush during the first five seconds of dry mode to prevent the HEPA filter from clogging.

This may cause the carpet to become slightly wet, so we recommend using the D100 primarily on hard floors.