Contact technical support
Please contact our technical support team and make sure you have the following information ready:
- order number and invoice
- Detailed description of the error
- Explanation of the steps already taken to resolve the problem
- Photo or video that clearly shows the problem
E-mail: support@twopoint.store (Reply within 2 business days)
For immediate assistance please call: +49 (0)72515098806 ( Mon - Fri 9:00-17:00)
We recommend contacting us via email so that we can provide you with more detailed and accurate assistance.