Contact Technical Support

Please contact our technical support team and make sure you have the following information ready:

  1. Order number and invoice
  2. Detailed description of the error
  3. Explanation of the steps already taken to resolve the issue Problems
  4. Photo or video clearly showing the problem

Email: support@twopoint.store(Reply within 2 working days)

For immediate assistance, please call: +49 (0)72515098806( Mon - Fri 9:00-17:00)

We recommend contacting us by email so that we can provide you with more detailed and accurate support.